Privacy Policy – FlexTech IT Services
FlexTech IT Services (“FlexTech,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services, in accordance with applicable privacy laws in the United States and Canada.
- Information We Collect
a. Personal Information
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name
- Email address
- Phone number
- Company name
Other contact or identification details
We collect this information to respond to your inquiries, provide services, offer customer support, and improve our offerings.
b. Usage and Technical Information
When you access our website or services, we may automatically collect certain information, such as:
- IP address
- Browser type and version
- Operating system
- Referring and exit pages
- Date and time of visits
- Pages viewed and interactions
This information is used to analyze trends, administer our website, enhance user experience, and improve performance and security.
- How We Use Your Information
We may use the information we collect for the following purposes:
- To provide and manage our services
- To respond to inquiries and customer support requests
- To communicate with you regarding updates, services, or important notices
- To conduct internal research, analytics, and service improvement
- To comply with legal and regulatory obligations
With your consent, we may also use your information for marketing or promotional communications. You may opt out at any time.
- Marketing Communications
If you choose to receive marketing communications from us, you may unsubscribe at any time by following the instructions included in the communication or by contacting us directly. Opting out of marketing communications will not affect service-related communications.
- Sharing and Disclosure of Information
We do not sell your personal information. We may share your information in the following circumstances:
a. Service Providers
We may share personal information with trusted third-party service providers who assist us in operating our business and delivering services. These providers are contractually obligated to protect your information and use it only for authorized purposes.
b. Legal and Regulatory Requirements
We may disclose personal information if required to do so by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of FlexTech IT Services, our users, or others.
- Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
- Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance functionality, analyze usage, and improve user experience. You can manage or disable cookies through your browser settings, though some features of the website may not function properly as a result.
- Third-Party Links
Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.
- Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.
- Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct or update inaccurate information
- The right to request deletion of your personal information
- The right to withdraw consent, where applicable
Residents of certain U.S. states and Canada may have additional rights under applicable privacy laws. To exercise your rights, please contact us using the information below.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
FlexTech IT Services
Email: info@flextechitservices.com
